Privacy Policy

This website policy applies to the Two Broker Girls website, which allows visitors to access information, submit enquiries, complete questionnaires or forms, and interact with our services online.

About This Website Policy

This website policy applies to the website operated by Two Broker Girls Pty Ltd (ACN 669 288 402) (‘we’, ‘us’, or ‘our’).

Two Broker Girls Pty Ltd is an Authorised Credit Representative (No. 575808) of an Australian Credit Licence holder (ACL No. 390261).

We are committed to protecting your privacy and handling your personal information responsibly.

This policy explains how personal information may be collected, used and stored when you access or interact with our website.

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Collection and Use of Information

We may collect personal information directly from you or through your use of our website and services.

Personal information may include details such as:

  • Name

  • Phone number

  • Email address

  • Information provided through enquiry forms or applications

  • Information relevant to mortgage or finance enquiries

We will only collect personal information that is reasonably necessary for our business activities, including providing mortgage broking services.

Sensitive Information

Sensitive information includes details relating to matters such as a person’s racial or ethnic origin, political opinions, religious beliefs, health information, or criminal history.

We do not generally request sensitive information. However, if you voluntarily provide sensitive information, it may be collected and stored as part of your interaction with our services.

Information from Third Parties

Our website may include links to third-party websites or services.

If you choose to access a third-party website through our website, those third parties may collect information about you. In some circumstances, we may receive information from those third parties as part of our business arrangements.

We encourage you to review the privacy policies of any third-party websites you visit.

Advertising and Tracking Technologies

We may use advertising services and analytics tools to understand how visitors interact with our website.

These services may use technologies such as cookies or tracking pixels to collect information including:

  • Browser type

  • Device information

  • Date and time of visits

  • Pages viewed

  • Website activity following advertisements

This information helps us understand the effectiveness of our marketing and improve our services.

Cookies

Our website uses cookies to provide a more personalised and efficient browsing experience.

A cookie is a small file stored on your device that allows our website to recognise your browser.

Cookies may be used for purposes such as:

  • Improving website functionality

  • Customising content

  • Website analytics and performance monitoring

  • Security and fraud prevention

You can control or disable cookies through your browser settings if you prefer.

IP Addresses

When you visit our website, your IP address may be recorded.

An IP address is a unique identifier assigned to your device when you access the internet. This information may be used for system administration, security purposes and website analytics.

Online Forms and Applications

If you submit an enquiry or complete a form through our website, we may retain the information you provide.

This allows us to respond to your enquiry and provide mortgage broking services where requested.

If you begin an online form but do not complete it immediately, the information may be temporarily stored so you can continue the process later.

Security of Information

Protecting your personal information is important to us.

We take reasonable steps to safeguard information stored in our systems against misuse, interference, loss, unauthorised access, modification or disclosure.

While we take appropriate security measures, no method of data transmission over the internet can be guaranteed to be completely secure.

If personal information is no longer required and we are legally permitted to do so, we will take reasonable steps to destroy or de-identify it.

Direct Marketing

We may use personal information to provide updates about our services, news, or relevant financial information.

If you do not wish to receive marketing communications from us, you may opt out at any time by contacting us.

We will respond to requests to unsubscribe or limit marketing communications as soon as reasonably practicable.

Overseas Disclosure

Two Broker Girls Pty Ltd generally does not disclose personal information collected through our website to overseas entities. However, we may utilise overseas administrative support to assist with certain business functions.

Where this occurs, we take necessary steps to ensure that any overseas service providers handle personal information in accordance with Australian privacy laws and appropriate confidentiality and security standards.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Two Broker Girls:
Website: https://www.twobrokergirls.com.au
Email: hello@twobrokergirls.com.au
Phone: 0475 744 314